WHAT THE FAQ?

Do I need a PayPal account to purchase from Tallboys Apparel?
No, you are not required to have a PayPal account to purchase from our store. Although if you already have a PayPal account you may use it.

How secure is this store?
We use PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

I want in. How can I join?
We are always looking for new influencers, models and supporters. If you would like to help, shoot us a message via our Contact page.

Do you ship outside of Canada?
Sure do. We ship worldwide, to EVERY country (shipping to Australia is half price).

What forms of payment do you accept?
We gladly accept Visa, MasterCard, American Express, Discover cards, Bitcoin or regular account payments through PayPal. 

How long does shipping take?
We ship worldwide to every country. Head over to our Shipping Information page for estimated delivery times.

What is your Return Policy?
If for any reason you are not satisfied with your item(s) you may return it within 30 days of the ship date and we will issue a full refund. No questions asked. The item(s) must be unworn and unwashed with no damage incurred by the customer.

Exchanges: If you would like to exchange your item(s) for a different size, similarly priced item, or add money towards an item(s) of greater value you may do so within 30 days of the ship day. The Item(s) must be unworn and unwashed with no damage incurred by the customer.

Wrong or Damaged item(s): We apologise in advance if you have received a wrong or damaged item(s). We do our best to ensure the best quality, but if for any reason we messed up your order or it was damaged during post we will send you the correct or non-damaged item right away along with a discount code towards your next purchase at Tallboys Apparel for any troubles you may have faced.

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